Shipping, Shipping Costs
SHIPPING WITHIN THE EU
Within the EU we currently ship to the following countries:
Austria, Belgium, Croatia, Czechia, France, Germany, Italy, Netherlands, Slovenia
Processing Time: After the order is placed, we need 1 - 3 business days to prepare, pack and hand over the order to the shipping service provider.
As soon as we have handed over your order to the shipping service provider, you will receive an email notification with tracking details.
Shipping time: 2 to 7 business days.
The goods are shipped discreetly in neutral packaging.
Shipping Costs within the EU
Shipping to all EU countries is free for all orders over € 60,00.
For any orders under € 60,00, shipping costs of € 6,00 will be charged.
SHIPPING TO COUNTRIES OUTSIDE THE EU: Australia, Japan, Switzerland, USA, Canada
Shipping Costs:
Switzerland: € 9,00 (Shipping time: 3-7 business days)
Japan: € 15,00 (Shipping time: 7-28 business days)
Australia: € 15,00 (Shipping time: 7-28 business days)
Canada: € 15,00 (Shipping time: 7-28 business days)
USA: € 38,00 (Shipping time: 7-28 business days)
Due to new US customs regulations, Austrian Post currently only offers express shipping to the US. As soon as standard shipping is possible again, we will adjust the shipping costs accordingly.
Processing Time: After the order is placed, we need 1 - 3 business days to prepare, pack and hand over the order to the shipping service provider.
As soon as we have handed over your order to the shipping service provider, you will receive an email notification with tracking details.
Your order will be shipped with the "Österreichische Post". Incoterms: Delivery at Place (DAP).
Important note:
If you are based OUTSIDE the EU, you may have to pay import duties. When your delivery reaches your destination country, import duties and taxes may be levied. Unfortunately, we cannot give you any information about the rates that may be charged, as they vary from country to country. Please check with your local postal service provider for more information.
We do not ship to Alabama (USA), as the sale of sex toys is prohibited in this state.