Shipping, Shipping Costs
SHIPPING WITHIN THE EU
Within the EU we currently ship to the following countries:
Austria, Belgium, Croatia, Czechia, Denmark, France, Germany, Ireland, Italy, Netherlands, Slovenia
Processing Time: After the order is placed, we need 1 - 3 business days to prepare, pack and hand over the order to the shipping service provider.
As soon as we have handed over your order to the shipping service provider, you will receive an email notification with tracking details.
Most orders are delivered within 2 to 7 business days of shipment.
Please note that this time may vary depending on the destination country.
If no one is available at your address to receive the shipment when it is delivered, you will receive a message that you can either reschedule the delivery or pick up the package at a designated depot.
The goods are shipped discreetly in neutral packaging.
Shipping Costs within the EU
Shipping to all EU countries is free for all orders over € 60,00.
For any orders under € 60,00, shipping costs of € 5,50 will be charged.
SHIPPING TO COUNTRIES OUTSIDE THE EU: Switzerland, USA
Shipping Costs:
Switzerland: € 9,00 (delivery time: 3-7 business days)
USA: € 9,00 (delivery time: 14-28 business days)
Australia: € 12,00 (delivery time: 14-28 business days)
Processing Time: After the order is placed, we need 1 - 4 business days to prepare, pack and hand over the order to the shipping service provider.
As soon as we have handed over your order to the shipping service provider, you will receive an email notification with tracking details.
Your order will be shipped with the "Österreichische Post". Incoterms: Delivery at Place (DAP).
If you are based OUTSIDE the EU, you may have to pay import duties. When your delivery reaches your destination country, import duties and taxes are levied. We are unable to advise on the rates that may be charged, as they vary from country to country. Please check with your local postal service provider for more information.
Shipping to the USA: Due to strict import regulations regarding Adult Novelties, we are unfortunately unable to offer shipping to the US states of Alabama and Texas.
